Handling of Personal Information
Kikusui Co., Ltd. (hereinafter referred to as "our Company") recognizes the importance of your personal information and complies with the laws and related regulations regarding the protection of personal information. We strive for the proper management and protection of personal information based on the following policy and handle personal information appropriately.
1. Collection of Personal Information
Our Company will only collect personal information through lawful and fair means.
2. Purpose of Use of Personal Information
The personal information acquired by our Company is primarily used for the following purposes:
  • 1.Providing our services and processing applications and administrative procedures related to them.
  • 2.Providing our services and processing applications and administrative procedures related to them.
  • 3.Conducting marketing research, product development, and surveys for these purposes.
  • 4.Accepting applications for campaigns, monitoring, and other activities, as well as communicating with customers.
3. Consent for the Use of Personal Information
Our Company will clearly state the purpose of use and collect personal information within the necessary scope for achieving that purpose after obtaining your consent.
4. Provision to Third Parties and the Sharing of Personal Information
Our Company may, within the scope of legitimate use, entrust personal information to third parties or engage in joint use with affiliated companies or third parties. In such cases, we conduct rigorous investigations into the entrusted or joint use parties, obligate them to manage personal information securely, and supervise them accordingly. Moreover, except as required by law, we will not provide personal information to these parties without obtaining the prior consent of the individuals involved.

Joint Use of Personal Information with My Concierge Co., Ltd. for Support in Languages Other than Japanese (English, Chinese, Korean)

Replies to inquiries and reservations in English, Chinese, and Korean will be handled by My Concierge Co., Ltd., which is the authorized partner of Kikusui.
Personal information provided when making inquiries or reservations in English, Chinese, and Korean will be jointly used with My Concierge Co., Ltd. to the extent necessary for the provision of our services.
5. Management of Personal Information
Our Company maintains the accuracy of personal information and ensures its secure management. Additionally, to prevent the loss, leakage, destruction, or tampering of personal information, we implement appropriate security measures against unauthorized access, computer viruses, and other threats.
6. Regarding the Disclosure, Correction, Cessation of Use, and Deletion of Personal Information
If an individual wishes to request the disclosure, correction, cessation of use, deletion, or any other actions related to their personal information, our Company will promptly respond within a reasonable and necessary scope after confirming the requester's identity as the individual in question. In such cases, please contact the contact information below for assistance.
7. Organization and Structure
Our Company ensures that officers and employees adhere to the protection and proper management of personal information and rigorously enforce the appropriate handling of personal information in their daily duties. We continuously review and improve our regulations related to the handling of personal information and the organizational structure in place to ensure that effective and proper operations are consistently maintained.